Product, Design & Quality
Our flagship high-velocity silhouette is the Aero Wave Arc, engineered with a custom E-TPU kinetic rebound chamber and 320 GSM Jacquard Knit vamp for supreme airflow and endurance.
We use a sealed rear heel pod loaded with E-TPU beads that deliver shunts of 78% energy return, paired with a 1.8mm high-abrasion perimeter rubber plate for supreme grip on asphalt.
Gently wipe the Jacquard knit upper with a soft damp cloth and mild detergent. Avoid machine washing, soaking, or drying in direct harsh sunlight to preserve the technical adhesives and knit integrity.
Fit & Sizing
We recommend going with your standard UK shoe size. If you have broader feet or prefer a slightly relaxed performance fit, you can refer to our detailed size chart on the product page.
Yes, our 320 GSM Jacquard upper features natural stretch and adaptive tension mapping that accommodates various foot widths comfortably without pinching the midfoot.
Drops, The Vault & The Garage
Unlike mass-produced footwear, ZODACK releases shoes in strict, numbered batches (e.g., Batch #002) to maintain elite manufacturing standards and prevent overproduction.
The Vault is our permanent public archive of past sold-out batches (such as #DROP 001 Obsidian Pilot), showcasing verified community reviews and batch run metrics.
Orders & Payments
Because our warehouse targets 24–48 hour dispatch, orders lock quickly. To request an urgent change or cancellation, reach out to our support team immediately via WhatsApp or email.
We accept secure digital payments via Razorpay, including UPI, Credit/Debit cards, Net Banking, and popular digital wallets.
Shipping & Delivery — India
Yes. Shipping is free across serviceable PIN codes in India, through Shiprocket and regional partners.
In-stock orders are dispatched within 24–48 hours. Most serviceable PIN codes receive the pair in 3–5 days after dispatch. Remote areas may take a little longer.
Exchanges, Returns & Refunds
Yes. Free size and colour exchanges are the first option for 7 days from delivery. The pair must be unused and in the original box. Reverse pickup for an approved exchange is free, subject to stock.
Choose store credit and we add 10% extra — no return-shipping deduction on an eligible request. A direct cash refund deducts return logistics / shipping charges from the amount you receive. If we sent the wrong or a damaged pair, we replace it or refund in full.
Report it within 48 hours with a continuous unboxing video that starts before the outer pack is opened and shows the shipping label and AWB. We will replace the pair or refund in full. Grievances are resolved within 15 days.